Sunday 2 July 2017

Vulnerability and Control

I have long been a fan of the work of Peter Block, particularly his book Flawless Consulting (indeed I have blogged about it before, most recently here).  One of the points he makes is that most resistance to change, or to consultants' recommendations, spring from concerns about control and vulnerability.

I have often found that to be the case, and when I get an unexpected reaction from someone to a suggested action, I often find that considering issues of control and vulnerability is helpful to understand it.

This week, I have noticed these two issues cropping up in a number of other situations, and I am now wondering how universal they are, in relation to a range of difficulties we face. 

For example, in a recent episode of The Why Factor on the BBC World Service, they were discussing Self Harm. And guess what: vulnerability and control emerged as key issues. Vulnerability, perhaps predictably; but control? Yet what come through is that when a young person is cutting himself or herself, being in control of the pain, and then of the response to that pain (and indeed switching from enduring pain to looking after oneself) are a very important part of the satisfaction that some report from the process.

And then I reflected on something much closer to home: the degree of mental and emotional energy I have expended thanks to one of my clients deciding (contra all my other clients) that I fall under the IR35 regulations. I won't bore you with the details, but it is clearly a wrong decision, and one that is very much against my interests (and I think, finally, we are making progress towards a potential better decision). But the features of the process that caused me to expend so much energy were precisely those: I felt a decision was being taken that was both wrong and very damaging of my interests without my having any say in the matter: I was losing control. And the damage to my interests (if all my clients took the same approach, I would have to close my business...) made me feel very vulnerable.

So it has been an interesting week, and I will continue to consider other issues that I and others find difficult and explore the degree to which vulnerability and control are major factors.

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