Showing posts with label invisible facilitation. Show all posts
Showing posts with label invisible facilitation. Show all posts

Friday, 29 March 2019

Flip Me!

One of the programmes I'm involved in running is a three day development programme for Deans at Cardiff University. Day one is run by the PVCs, setting the context etc, and I pick up days 2 and 3 (which are some time apart). These focus on a variety of topics, from time management to change leadership and influencing skills.

This year, at the end of day 2, which had gone well, they asked if we could try flipped learning for day 3. For those not in the know, flipped learning means sending them all the material I would normally talk them through in advance of the day for them to read, leaving the day itself clear for discussion of, or practice with, the material, with their peers.

I was in two minds. On the one hand, I was keen to experiment and see what I could learn. On the other hand, I think that one of my skills is making the material relevant and interesting in the way I present it.  Further I was concerned that my handout material probably makes more sense in support of my presentation of the topics, rather than freestanding.

Nonetheless, I agreed to give it a go, and sent out the handout material in advance. On the day, I posted the agenda/running order on a flip chart, reminded the Deans about the primacy of listening (I had introduced the Thinking Environment on the previous day) and then launched each topic with a very brief reminder of the key points in the material I'd circulated.  In a couple of cases, I suggested a particular approach or activity that might help them get the most from the topic and the time, and that seemed useful.

Then it was over to them to discuss it. And discuss it they did: sometimes in plenary, sometimes in pairs and threes.  Some went for a walk in the park to discuss one issue (resilience) whilst others discussed it over a coffee in the coffee area.

It seemed to go very well, and as I travelled home, I got a little flurry of emails from some of the Deans saying how much they had valued the day and the approach, and how well it had helped them get to know each other as well as discuss the various topics.

And not only that, they revealed that they have invented the collective noun for Deans: they are a Forest of Deans.

All in all, a very satisfactory day; and an approach I will certainly try again when the occasion arises.

Friday, 22 September 2017

Invisible Facilitation

I have blogged before about Invisible Facilitation (here and here) and was reminded of the idea this week, when I ran an awayday(-and-a-half) for the senior team of a University.

As before, some of my most valuable work was done beforehand (getting the agenda cast as questions, for example, and agreeing the whole approach with the Vice Chancellor, which informed how he introduced the day and ran various discussions). On the event, I said very little.

One thing I did say was a brief (10 minute) introduction to Nancy Kline's Thinking Environment (qv) and the implications of the 10 components as they might apply to this awayday.

I also sorted the groups for the group work, managed the timing and so on; but 90% or more of the talking was done by the participants, and (and this is the important thing in terms of the Thinking Environment) the airtime was shared pretty evenly between them.

At one stage I also passed the VC a note about a change to the meeting process, when I thought the Thinking Environment principles weren't being honoured (ie a few were doing all the talking). He changed the process, and the thinking took off again.

The last thing I did was invite them to comment on what they had taken from the event, and their reflections on the Thinking Environment as a methodology for such meetings.

The feedback was overwhelmingly positive: indeed a number of them said it was the best awayday they had ever had as a team.

So once again, nearly-invisible facilitation proved a very valuable approach: and fortunately the group were sophisticated enough to recognise the correlation between my (very few) interventions and the success of the event.

Another blow struck for introverted facilitators!