If you knew...

Jane and I do a Spelling Bee most days. Towards the end of the day, we often compare notes, and to spur each other on to greater success, we might ask How many words have you got starting with the letter N? And whoever has the fewer, knows that there are more to be had - and (and this is the point of this otherwise mundane domestic scene) often quickly finds a few more. 

It reminds me of an exercise I used to do many years ago, when I ran workshops on creativity for tech companies. Instead of asking 'How might we {very difficult challenge}?" I'd get them to frame the challenge as: 'Our competitors have just {very difficult challenge} - how do you think they have done it?' And again, it seemed that the knowledge that a solution is out there makes it easier (or makes us more determined?) to find one.

In both cases, it's almost as if asking the question (implied in both my examples) 'If you knew that ... how would you...?' prompts the brain to do some exceptional work.

And that, of course, is precisely the structure of an Incisive Question, in a Thinking Environment. 

Coincidence? I think not...

Therefore, if you need to clear a blockage, in your own or someone else's thinking, it's a great structure to use. As an Incisive Question, its formal job is to remove an untrue assumption and replace it with a true one.  I think that is also what happens implicitly in the other examples I cite. It removes the assumption that there are no more words beginning with N, or that there is no solution to this difficult challenge, and replaces them with an assumption of possibility, that enables the brain to break through.

So if you knew that this was a powerful structure, how would you use it?

Langgarth

I am feeling strangely upset by the news that Langgarth House, the house built in Stirling by my great grandfather, has been devastated by a large fire. This is the house that my grandfather sold to fund his acquisition of Aston Martin (a story I have told previously).

The story of the fire is told in The Daily Record, here. It would appear to be casual arson by a couple of teenagers.

It makes me particularly glad that my son Mike and I went up to Stirling to look around it a few years ago. It was on the market then, but would have required a couple of million to restore it, which strangely I didn't have in my back pocket at the time. We met some property developers from Edinburgh who had been round it, and they said it would be hard for the Council to find a buyer for it, unless it was someone like me with a particular interest.  I joked: So you you reckon I could get it for a fiver?'  'Yes,' they replied, 'but you'd be over-paying!' 

Over a pint in the pub, Mike and I briefly fantasised about the project. We both agreed a Billiard Room would be a great feature; and I imagined welcoming people there for coaching, or workshops. But it was a fantasy, and I think it was only Jane who thought (feared) that I might come home having bought the place.

What's the (implicit) contract?

I have  blogged before about the importance of contracting for coaching; and the fact that as a supervisor of coaches, whenever I hear a disaster unfolding, my first thought (and often my first question) is What was the contract?.

Occasionally, however, one comes across something that sits outside the normal contract, and that is causing the coach some retrospective anxiety: 'This happened, so I said/did this, and now I'm wondering if I should have...' Often, I hear, 'It felt ok at the time, but now I'm not so sure...'

Naturally, I find such cases interesting. One can't contract for everything, and often we can't talk in terms of absolutes, either. The Confidentiality aspect of the contract is a classic example: coaching is confidential except... {safeguarding, supervision, invoicing...} 

So for example, if a coachee decides to withdraw from a coaching relationship halfway through, one probably has an obligation to tell the client organisation, for reasons connected with invoicing.  Is that a breach of confidentiality?  Might it be perceived as such but the individual?  What if the client organisation asks for the reasons? After all, they have a right to know about the quality of the coaching being delivered...

It is here that I think that the concept of the implicit contract is valuable. You may not have contracted for the specific eventuality that has arisen, but it is worth asking two questions of yourself:

If I had contracted for this specific eventuality, what would I have been discussing with my coachee?

Given the contracting that we did in fact engage in, what would my coachee reasonably expect of me in this specific eventuality?

I find (so far) that asking these two questions helps coachees to evaluate their retrospective anxiety, and to decide whether it is well-founded - and if so what to do differently in the future. If not, of course, they can lay it to rest.

And one of the actions that often becomes clear as desirable, is more explicit contracting...