Annie had left my bike in Pooley Bridge overnight (locked to something, of course), and returned to find it gone.
The insurers wanted me to settle for some rubbish own-brand bike from Halfords (or £225 cash) to replace my rather nice Specialized Ridgeback. After a bit of to and froing (using the full range of Harvard strategies), they offered a substantially upgraded bike from Halfords (RRP £550 - probably worth £450 at the most) and we eventually settled on a cash amount that replaced my bike with the current Specialized, plus the rack and other fittings, and left me with a few pennies in pocket, even allowing for the £60 excess.
I still maintain buying Getting to Yes was one of the best investments I have ever made!
No comments:
Post a Comment