Wednesday 24 July 2024

Experiment or commit?

One of the roles of a coach is sometimes to be an accountability buddy - to help people to stick to their good intentions. Many of us find it easier to honour commitments we make to others than those we make to ourselves (although one of the goals of my coaching is often to help people to develop consistency in honouring their commitments to themselves). 

Moreover, many are trained with models, such as Whitmore's famous GROW model, that teach that a good coach elicits client commitment at the end of each session.

So it is understandable that coaches often close a session by asking their clients what they are going to commit to doing, prior to the next coaching session. However, I often prefer to ask: What experiments might you run, as a result of this conversation?

There are several reasons I like to ask that question. One is that framing intentions as experiments means that there is no question of failing. The point of an experiment is to see if something works; and to learn from the result, whatever the result is. That ensures that the focus remains on learning, rather than on clients judging themselves.

Another reason is that it removes the risk of the coach turning into the expert: 'Do this, and things will be better...'  Likewise, it removes the risk of the coach turning into the judge. 'Well done!' or conversely 'Why didn't you...?'  So, for example, if a client leaves a session with a clear intention of having a difficult conversation with a colleague, and arrives at the next session not having done so, that result is the output of an experiment. And rather than condemn or collude, the coach can treat it as an object of enquiry, from which both will learn.

In this way, it helps to maintain that learning alliance that is so valuable: the coach and the client as co-explorers and co-learners. 

It also does a couple of other things. Many of my organisational clients are Universities, which means that many of those I coach are academics, or steeped in that system. A consequence of that is that if I propose anything to them ('You could try not interrupting your staff...') there is sometimes an automatic and (I suspect) subconsciously defensive response: 'What's the evidence-base for that suggestion?'  Whereas, if I suggest that they run an experiment - well, it's almost irresistible...

And finally (or at least this is my final thought at the moment - more may follow) it keeps it light; and I believe that the human mind often works at its best with a degree of light.

But don't take my word for it: run the experiment!